Privacy Policy (EU & UK Customers)
This policy applies to users located in the European Union and the United Kingdom. US users should refer to the Privacy Policy (US Customers) linked in the footer.
1. Introduction
ClarityScanner (“we,” “us,” “our,” or the “Company”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) for EU and UK users.
This policy describes how we collect, use, retain, store, and disclose personal data when you access ClarityScanner.com and our services.
2. Information Collection Practices
Types of Information Collected
We collect the following categories of information:
- User Information — Contact Data (name, surname, email address); Payment Data (PayPal account, credit card information).
- Search Query Information — phone numbers and email addresses you provide to generate reports.
- Publicly Available Information — real-time data from public databases and websites.
- Stored Report Information (Reports History / Cached Reports) — where you choose to use our Reports History / Cached Reports feature, we temporarily store the report output associated with your account.
- Usage / Technical Data — device identifiers, browser type, IP address, timestamps, and log data.
Sources of Information
- Direct client registration.
- Real-time public websites and databases using OSINT techniques.
- Real-time HLR Lookups for mobile phone queries.
3. Legal Basis for Processing
- User Account Information — contract performance and legal compliance obligations.
- Search Query Information — performance of our service as a search engine, which you request when you place an order.
- Publicly Available Information — legitimate interest in providing comprehensive search services.
- Stored Report Information — legitimate interests in providing an improved user experience.
- Cookies and similar technologies — consent where required by law.
4. Use of Information
We use the information we collect to:
- Process account information based on consent.
- Perform search engine services per customer request.
- Provide comprehensive search services based on legitimate interest.
5. Data Storage and Retention
Account Information: we retain account information for as long as your account is active and as needed thereafter for legitimate business purposes and legal compliance.
Cached Reports: Cached Reports are retained for no longer than 120 days (as shown in the product interface) and are then automatically deleted from our active systems within a commercially reasonable timeframe, subject to limited exceptions for security, fraud prevention, backups, and legal compliance.
User controls: you may delete cached reports earlier through your account.
Access controls: Cached Reports are accessible only to the account that generated them and are not shared with other users unless and until we introduce an explicit “share” feature.
Security logs: limited retention for operational security purposes.
6. Removal of Publicly Available Information
Users seeking removal of publicly available information should:
- Contact us via the Help Centre.
- Receive identification of information sources.
- Contact the original sources directly for removal.
- Inform ClarityScanner when removal is complete.
- ClarityScanner will then prevent the information from appearing in future search results.
7. Data Minimization
We only collect and process data that is necessary for providing our service. This includes your name, surname, email, and payment details, which are stored securely in a PCI-DSS compliant vault.
8. Your Rights Under GDPR
EU/UK users have the right to:
- Access personal data.
- Rectify inaccurate personal data.
- Erase personal data.
- Restrict processing.
- Data portability.
- Object to processing.
- Rights related to automated decision-making and profiling.
9. Cross-border Data Transfers
We store our data in the United States. We use standard contractual clauses for international data transfers and rely on applicable frameworks for safeguards.
10. Automated Decision-Making and Profiling
We may use automated decision-making and profiling based on the cookie policy and consent you have given to us.
11. Data Security
Our data is stored securely and we apply modern technologies to safeguard it. We don’t store your passwords and use magic links to authenticate your account. Your payment data is stored securely in a PCI DSS compliant vault with all applicable safeguards.
12. Breach Notification
In the event of a data breach that affects your personal information, we will notify you via email within 30 days of discovering the breach.
13. Children’s Data
Based on our terms and conditions, we do not provide our service to people under 18 years old.
14. Data Protection Officer (DPO)
You can contact our Data Protection Officer at support@clarityscanner.com.
16. Changes to Privacy Policy
ClarityScanner may amend this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or sending you an email notification.
17. Contact Information
Email: support@clarityscanner.com
Mailing address: 2093 Philadelphia Pike #7776, Claymont, DE 19703, USA
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.